Plans

Four tiers, monthly or annual. Each plan sets a flat fee, a catalog cap (the only capacity meter), and a bundle of capabilities and service. The dashboard's Plans page is where you compare and switch.

What a plan includes

Every plan has three parts:

  • Catalog cap. The maximum number of items you can keep live at once. New-item ingest stops at the cap; updates to existing items keep flowing. This is the only capacity meter.
  • Capabilities. Intelligence lookback depth, downloadable reports, how many semantic merchandising rules you can run at once. Higher tiers unlock more.
  • Service. Support response level and uptime SLA. Higher tiers add priority email response, a stronger SLA, and (on Scale) a dedicated Slack channel.

There is no per-query, per-ingest, or per-intelligence-call meter on any tier. The catalog cap is the only capacity meter. Fair use applies.

The four tiers

Starter

$ 49 /mo

Billed monthly · or $490/yr

  • Up to 500 products
  • Includes all variants
  • 7-day Intelligence lookback
  • Trending items, Similar items, Lenses
  • 1 semantic merchandising rule
  • Email support

The entry tier. Good for small catalogs and stores starting out with intent-driven search and intelligence.

Growth

$ 129 /mo

Billed monthly · or $1,290/yr

  • Up to 2,500 products
  • Includes all variants
  • 30-day Intelligence lookback
  • Trending items, Similar items, Lenses
  • 5 semantic merchandising rules
  • Generate and download reports
  • Email support

For stores past the initial-validation phase with a larger catalog and a real analytics window.

Pro

$ 329 /mo

Billed monthly · or $3,290/yr

  • Up to 10,000 products
  • Includes all variants
  • 90-day Intelligence lookback
  • Trending items, Similar items, Lenses
  • 25 semantic merchandising rules
  • Generate and download reports
  • Priority email support
  • 99.9% uptime SLA

The middle of the road for serious operators: a quarter of analytics, downloadable reports, SLA.

Scale

$ 799 /mo

Billed monthly · or $7,990/yr

  • Up to 40,000 products
  • Includes all variants
  • 365-day Intelligence lookback
  • Trending items, Similar items, Lenses
  • 100 semantic merchandising rules
  • Generate and download reports
  • Slack and priority email support
  • 99.95% uptime SLA

The top of the self-serve range. Need more than this and you're talking to us about a custom plan.

Monthly vs annual

Both intervals exist on every tier. Annual is priced at monthly times ten (two months free for committing for the year). Caps and capabilities are identical on both intervals; the discount is on the base fee. Pick monthly to keep things flexible while you're learning the product; switch to annual once your usage is settled.

Fair use

Tier prices are sized for shopper-search traffic typical of stores at the cap of the chosen tier. If your search volume is sustained well above what we see on similar-sized catalogs, we'll reach out to discuss a more appropriate tier or a custom plan. No automated cutoffs.

Changing plans

Open the dashboard's Billing page and click Plans for the comparison view. Pick the tier you want and follow the prompt.

Upgrades
Take effect immediately. You're charged the difference between what you've already paid and the new tier's cost for the remainder of the current period. The new cap and capabilities apply right away.
Downgrades
Take effect at the end of your current billing period. Your current plan keeps running until the renewal date; the new (lower) plan kicks in then. The dashboard surfaces a "Scheduled change" banner on Billing and the home page once a downgrade is scheduled.
Cancelling
Same shape as a downgrade: cancel any time, and your plan runs until the end of the current billing period. After that, the property has no active plan and search pauses until you pick a plan again. Captured data and catalog stay intact.

Stripe-billed vs Shopify-billed

Two paths into VeryQuery, two billing providers behind the scenes.

Stripe-billed
The default for direct-API integrations and dashboard signups. Invoices come from Stripe; manage payment methods and view past invoices in the Stripe customer portal (linked from your dashboard's Billing page).
Shopify-billed
Properties that install via the Shopify App Store pay through Shopify Billing. The charge appears alongside your other Shopify subscriptions; manage or cancel from your Shopify admin or from your VeryQuery Billing page.

The two provider paths charge the same prices and offer the same tiers. The only difference is where the invoice lives.

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