Your organization
An organization is the account your properties live in. It holds your team, your billing, and any partner or collaboration relationships. One organization can hold several properties.
Properties and switching
Your properties sit on the organization home page. Each row shows the property, its plan, and whether it's connected to Shopify, with a button to open it. To move between properties, or between organizations if you belong to more than one, use the selector in your dashboard.
How many properties an organization can hold depends on its plan. When you reach the limit, the create button explains that you've hit it; reach out to support to raise it.
Creating a property
Owners and members can add a property from the organization home page with Create property. Collaborators (people from another organization you've granted access to) see only the properties they help run, and can't create new ones.
The organization pages
A few things live at the organization level rather than on any one property:
- Team
- Who can sign in, their roles, and invitations.
- Collaborations
- Other organizations you've let help run your properties, and properties your own team helps run elsewhere.
- Partner Program
- Your referral link, rev share, and payouts.
Settings
The organization's Settings page holds its name, your legal acceptances, and the option to leave.
Name
The organization name is what shows in the org switcher and on every member's dashboard. Owners can change it from Rename; members see the name but can't edit it.
Legal acceptances
This section lists the agreements that have been accepted, split into ones tied to your account and ones tied to the organization, with the version and date for each. Click a document to read that exact version. If something is waiting on your acceptance, you'll be prompted for it in the dashboard.
Leaving an organization
Leaving removes your own access right away. You'd need a fresh invitation to come back. Two cases are blocked, with the reason shown next to the button:
- If you're the only member, leaving would orphan the whole organization. Reach out to support if you genuinely want to close it.
- If you're the only owner but other members remain, promote one of them to owner first, then you can leave.